Transform Your Business with Our New Software

Full Overview of Royal Touch Software/App

1. Customer Relationship Management (CRM)

. Manage contacts, leads, and clients in one place.

. Track deals and sales pipelines efficiently.

. Automate lead nurturing sequences.

2. Automated Marketing & Lead Generation

. Email & SMS automation with AI-powered responses.

. Social media scheduling and posting from one platform.

. AI-powered missed call text-back system to recapture leads.

. Lead capture forms, surveys, and landing pages.

3. Sales & Conversion Tools

. One-click upsells and cross-sells.

. Automated appointment booking and calendar sync.

. Call tracking and recorded conversations for improved follow-up.

4. Website & Funnel Builder

. Drag-and-drop funnel and website creation.

. Unlimited landing pages for lead capture and sales.

. Membership site and course hosting capabilities.

5. Multi-Channel Messaging & Engagement

. AI-driven chatbot for automated customer responses.

. Unified inbox for email, SMS, Facebook, Instagram, and WhatsApp.

. Live chat widget for customer support directly on business websites.

6. Reputation Management

. Automated review requests to increase Google & Yelp ratings.

. AI-driven responses to customer reviews.

. Reputation tracking to monitor brand perception online.

7. Advanced Analytics & Reporting

. Custom dashboards for lead tracking and sales reporting.

. Ad tracking and ROI analysis for Facebook & Google Ads.

. AI-powered insights to optimize campaigns.

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Ready to take your business to the next level?

Contact us today to learn more about our App.

Royal Touch Software - Basic Q&A Guide

1. What is Royal Touch Software?

Answer:

Royal Touch Software is an all-in-one marketing and CRM platform designed to help businesses automate

their sales, manage customer relationships, and streamline operations with features like funnels,

automation, SMS marketing, reputation management, and more.

2. How do I create a new sub-account in Royal Touch Software?

Answer:

  1. Log into your Royal Touch Software dashboard.

  2. Click on Sub-Accounts>Create New Sub-Account.

  3. Enter the business details (name, address, time zone).

  4. Click Save to create the account.

3. Can I send SMS and emails from Royal Touch Software?

Answer:

Yes! Royal Touch Software allows you to send SMS and emails using Twilio for text messages and

SMTP (Mailgun, Gmail, Outlook, etc.) for emails. You can automate follow-ups, reminders, and

marketing campaigns.

4. How do I set up my phone number for calling and texting?

Answer:

  1. Go to Settings > Phone Numbers.

  2. Click Add Number and choose an available number.

  3. Purchase the number (linked to your Twilio account).

  4. Set up call forwarding and SMS automation as needed.

5. How do I integrate my Google My Business (GMB) account?

Answer:

  1. Go to Settings > Integrations.

  2. Click on Google My Business.

  3. Sign in with your Google account and allow access.

  4. Select the business you want to integrate.

6. How do I create a sales funnel in Royal Touch Software?

Answer:

  1. Navigate to Funnels & Websites.

  2. Click Create New Funnel.

  3. Choose a template or start from scratch.

  4. Add pages (landing page, thank you page, checkout page).

  5. Customize and publish your funnel.

7. How can I automate my follow-ups?

Answer:

  1. Go to Automations > Workflows.

  2. Click Create Workflow.

  3. Select a trigger (e.g., form submission, appointment booking).

  4. Add actions (send SMS, email, or assign tasks).

  5. Save and activate the workflow.

8. Can I collect payments through Royal Touch Software?

Answer:

Yes! You can integrate Stripe or PayPal to accept payments directly from your funnels or website.

  1. Go to Settings > Integrations.

  2. Connect Stripe or PayPal.

  3. Add a payment step to your funnel.

  4. Customers can now make secure payments online.

9. How do I schedule and manage appointments?

Answer:

  1. Go to Settings > Calendars.

  2. Click Create Calendar.

  3. Set available hours and appointment types.

  4. Integrate with Google Calendar if needed.

  5. Share your booking link with clients.

10. How can I request customer reviews?

Answer:

  1. Go to Reputation Management in the dashboard.

  2. Click Send Review Request.

  3. Choose SMS or Email.

  4. Send the request to customers to leave a Google review.

11. How do I add team members to my account?

Answer:

  1. Go to Settings > My Staff.

  2. Click Add User.

  3. Enter their name, email, and role(Admin, Sales, User).

  4. Assign permissions and save.

12. Can I run Facebook and Google Ads from Royal Touch Software?

Answer:

Yes! You can connect your Facebook Ads and Google Ads accounts under Settings > Integrations
to track leads and run ad campaigns.

13. How do I track my leads and customers?

Answer:

  1. Go to Opportunities > Pipelines.

  2. View leads in different stages (New Lead, Contacted, Closed).

  3. Move leads through the pipeline based on their status.

  4. Assign permissions and save.

14. What kind of reports does Royal Touch Software provide?

Answer:

Royal Touch Software offers:

  1. Lead & Conversion Reports

  2. SMS & Email Performance Reports

  3. Call Tracking

  4. Revenue & Sales Reports

Find them under Reporting > Analytics.

15. Is there a mobile app for Royal Touch Software?

Answer:

Yes! You can download the Lead Connector app on iOS and Android to manage your business on the go.

16. How do I reset my password?

Answer:

  1. Click on Forgot Password on the login page.

  2. Enter your registered email.

  3. Check your inbox for the reset link.

  4. Follow the steps to reset your password.

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